Payments & Transactions
Learn about transaction statuses, fees, and troubleshooting common payment issues.
Transaction Statuses
Pending
Transaction initiated, awaiting confirmation on the blockchain
Processing
Being processed by the network or payment provider
Completed
Successfully finished and funds have been transferred
Failed
Transaction could not be completed - check details and try again
Transaction Fees Explained
Crypto Transfers
$0.01 - $0.50
Network fee only
Bank Transfers
Varies
Depends on method & region
Transaction Troubleshooting
Transaction Stuck on Pending
On-chain transactions may take time during network congestion. Wait up to 30 minutes before contacting support.
Payment Failed
Check your balance, verify recipient details, and ensure you have enough for fees. Try again or contact support.
Frequently Asked Questions
How long do transactions take?
Crypto transfers typically complete in 1-5 minutes depending on network congestion. Bank transfers take 1-3 business days.
What happens if I send to the wrong address?
Blockchain transactions are irreversible. Always double-check addresses before sending. BUFI cannot recover funds sent to wrong addresses.